Return Policy

Seller: Vloxarinzon, 312 Union St, Seattle, WA 98101, United States.

Last updated:

Right of withdrawal

Consumers in the European Economic Area generally have fourteen days to withdraw from distance contracts unless exceptions apply. Submit withdrawal using the contact identifiers in the footer. Consumers in U.S. states with applicable return laws receive the rights described in those statutes where they apply to food supplement sales.

Sealed goods

Food supplements lose withdrawal rights once sealed packaging is opened for health or hygiene reasons, in line with Article 16(m) GDPR-related consumer rules.

Defective items

If an item arrives damaged or incorrect, notify us within seven days of delivery with photos and your order reference. We arrange replacement or refund after verification.

Refund timing

Approved refunds return to the original payment method within fourteen business days from approval. Banking timelines may vary.

Return shipping

Unless the error is ours, return shipping costs follow applicable consumer law. We share instructions after your request is reviewed.

Contact

Email identifiers listed in the footer are used for written correspondence about returns.